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Inside Out 2: the importance of communicating emotions

June 19 marks the release of “Inside Out 2” in theaters, the highly anticipated sequel to Disney & Pixar’s 2015 masterpiece. This new chapter promises to further explore the emotional sphere of the young protagonist, Riley, now navigating adolescence. The film not only introduces us to new emotions like Anxiety, Embarrassment, Envy, Ennui (Boredom), and Nostalgia, but also invites us to reflect on the importance of communicating emotions and how they are interpreted and experienced in different phases of life.

Emotions and communication: an essential pair

Emotions are an intrinsic part of our daily experience and deeply influence our behavior and decisions. The ability to effectively communicate emotions is crucial not only in personal relationships but also in professional and social contexts. Emotional communication enables us to create authentic connections, resolve conflicts, and foster deeper understanding between individuals.

Emotional marketing: connecting and engaging

In the world of marketing, emotions play a fundamental role in building successful brands and creating effective advertising campaigns. Emotions can transform a commercial message into a compelling story that resonates personally with the audience. Campaigns that manage to touch deep emotional chords often achieve the best results, creating a lasting bond between the consumer and the brand.
A notable example is the marketing campaign for “Inside Out 2″. Disney & Pixar capitalised on the emotional connection established by the first film with the audience to build anticipation and engagement for the sequel. The film’s marketing focused on promising a deeper exploration of emotions, resonating with those who have experienced or are experiencing the emotional turmoil of adolescence.


Inside Out 2 and emotional marketing

The marketing strategy for “Inside Out 2” effectively leveraged the emotional attachment that the audience developed towards the characters from the first film. Through trailers, teasers, and promotional content, Disney & Pixar emphasised the introduction of new emotions such as Anxiety, Embarrassment, Envy, Ennui, and Nostalgia. Each emotion was presented to reflect common experiences, creating an immediate connection with the audience.
Moreover, the campaign utilised social media, behind-the-scenes videos, and interviews with the cast and creative team to humanise the film’s creation process and strengthen the emotional bond with fans. This approach not only generated excitement for the film but also reinforced Pixar’s brand identity as synonymous with emotional storytelling and high quality.


Harnessing emotions in corporate communication

It’s not just the film industry that can benefit from emotional communication. Companies across all sectors can enhance their internal and external communication by strategically using emotions. Internally, effective emotional communication can boost employee morale, increase engagement, and create a more cohesive and motivated corporate culture. Externally, it can help build a positive reputation, foster customer loyalty, and differentiate from competitors.


For instance, many tech companies use customer success stories to illustrate the positive impact of their products, creating an emotional narrative that goes beyond technical features. This approach not only makes the message more memorable but also establishes a deeper connection with the audience.


“Inside Out 2″ isn’t just a film exploring the complexity of human emotions; it also serves as a brilliant example of how emotional communication and marketing can be used to connect with the audience in a meaningful and lasting way. Emotions are at the heart of the human experience, and learning to communicate them effectively is essential for building authentic relationships, both personally and professionally. In an increasingly connected world, the ability to strategically use emotions can make the difference between communication that is ignored and communication that leaves a lasting impact.

author avatar
Patrick Fasolis

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